9 baje Terms and Conditions

1 General Terms and Eligibility

By using the 9 baje website and all services included within it, you are automatically considered to have read, understood, and accepted these terms and conditions. If you disagree with any part of these terms, please refrain from using this platform.

This agreement is a legally binding contract between the user and the 9 baje platform. It applies equally to all pages of the site, mobile applications, and any services provided through the platform.

1.1 Scope of Terms

These terms apply to slots, live casino, sports betting, fishing games, and all other gaming services available on the platform. Separate terms may apply for specific promotions or tournaments, and these will be clearly stated on the relevant page.

1.2 Language

These terms are available in both Bengali and English. In the event of any interpretive difference, the Bengali version shall take precedence.

2 Account Registration and Use

To open an account and use the services on 9 baje, users must complete registration with accurate and complete information. Providing false information may result in account cancellation.

2.1 One Account Policy

Each user may operate only one account. Opening more than one account under the same person's name is strictly prohibited. If multiple accounts are detected, they will be cancelled and the associated balances may be confiscated.

2.2 Account Security

It is your responsibility to keep your username and password completely confidential. Please do not share your login details with anyone else. If any unauthorised activity is detected on your account, notify our support team immediately.

• Use a strong password combining letters, numbers, and special characters.
• Always log out after using a public device.
• Do not share any OTP with a third party.

2.3 Identity Verification

9 baje reserves the right to verify a user's identity at any time. A national ID card, passport, or other government-issued document may be required. Failure to provide the required information may result in withdrawal or account activity being suspended.

3 Age Verification and Access

At the time of registration, users must confirm that they are at least 21 years old. 9 baje may request valid documentation for age verification at any stage. The platform reserves the right to cancel accounts and confiscate balances where a false age has been provided during registration.

Parents or legal guardians are responsible for ensuring that minors in their care cannot access this platform. The use of parental control software is recommended for this purpose.

4 Deposit and Withdrawal Policy

9 baje uses Bangladesh's established mobile banking and bank transfer methods for fast and secure processing of financial transactions.

4.1 Deposit Methods and Limits

Accepted deposit methods on the platform are: bKash, Nagad, Rocket, Upay, and bank transfer (e.g. Dutch-Bangla Bank, BRAC Bank, Islami Bank). The minimum deposit amount for each method is ৳500.

4.2 Withdrawal Methods and Limits

The same methods can be used for withdrawals: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum withdrawal amount is ৳800. Withdrawal processing generally takes 30 minutes to 3 hours.

4.3 Transaction Security

All financial transactions are secured through SSL encryption. No third party may carry out transactions on behalf of a user. If a suspicious transaction is identified, it may be temporarily suspended for investigation.

5 Bonus and Promotion Policy

9 baje offers various promotional offers. Each bonus has its own terms, which should be read carefully before accepting.

5.1 Welcome Bonus

New members receive a 150% bonus on their first deposit, up to a maximum of ৳20,000. A wagering requirement applies to this bonus — winnings from the bonus can only be withdrawn after wagering 15 times the bonus amount.

For example: depositing ৳1,000 adds a ৳1,500 bonus, giving a total balance of ৳2,500 — to withdraw, you must complete ৳1,500 × 15 = ৳22,500 in wagers.

5.2 Bonus Usage Terms

• A bonus may only be claimed once.
• Bonus balance cannot be withdrawn directly — it becomes withdrawable only after the wagering requirement is completed.
• Claiming a bonus through fraudulent means may result in account cancellation.
• Claiming bonuses on multiple accounts from the same household or device is not permitted.

5.3 VIP Cashback

VIP members receive weekly cashback benefits. This programme is divided into four tiers — the higher the tier from Bronze to Platinum, the higher the cashback rate you receive (Bronze: up to 0.2%, Silver: up to 0.4%, Gold: up to 0.6%, Platinum: up to 0.8%).

6 Gaming Rules

All games on 9 baje are provided by certified software developers and operated using Random Number Generator (RNG) technology. The result of each round is completely independent and is not influenced by previous results.

6.1 Game Results and Disputes

If a game is cancelled due to a technical error, bets will be refunded. However, if a game result changes due to an internet disconnection, the result stored on the server will be considered final.

6.2 Fraudulent Behaviour

Any form of cheating, software hacking, use of bots, or any attempt to influence the normal operation of a game is strictly prohibited. If such activity is detected, the account will be immediately cancelled and all balances will be confiscated.

6.3 Arbitrage Betting

9 baje reserves the right to cancel any bonus if bonus arbitrage, promotion misuse, or any unnatural betting pattern is detected.

7 Account Suspension and Closure

9 baje may temporarily or permanently close any account in the following circumstances:

• Violation of any part of these terms and conditions.
• Operating multiple accounts.
• Providing false information or identity fraud.
• Suspicious or unusual betting activity.
• At the user's own request (self-exclusion).

Where applicable, the user will be notified before an account is closed. However, in cases of fraud or breach of law, the account may be closed without prior notice.

8 Responsible Gaming Commitment

9 baje believes that gaming should be a form of entertainment, not a source of addiction. We follow responsible gaming guidelines and provide various tools to support users.

8.1 Self-Exclusion and Setting Limits

Users can set their own deposit, betting, or session time limits. There is also the option to close your account for a set period or permanently if needed. Please contact our support team for more details on this.

8.2 Support Services

If you are experiencing a gambling problem, please seek help. Our 24/7 live chat and email support are available in Bengali and English. We encourage users to contact specialist organisations for professional support regarding gambling addiction.

9 Privacy and Data Protection

9 baje places the highest importance on protecting users' personal information. Our privacy policy explains in detail what information is collected, how it is used, and in what circumstances it may be shared with third parties.

Personal information is never sold. Limited information may be shared with necessary third parties for identity verification and fraud prevention — but always in accordance with data protection principles.

10 Service Changes and Interruptions

9 baje reserves the right to change, suspend, or discontinue any service on the platform at any time. Temporary interruptions may occur for maintenance or technical improvements. In such cases, users will be given advance notice where possible.

9 baje will not be liable for service interruptions caused by unavoidable circumstances such as natural disasters, war, epidemics, or government restrictions.

11 Limitation of Liability

9 baje accepts no liability in the following cases:

• Game results caused by a user's internet disconnection or device issues.
• Delays in transactions caused by third-party service providers (mobile banking).
• Losses resulting from a user sharing their own login details with another person.
• Decisions made based on incorrect information published outside the platform.

9 baje reserves the right to reclaim any winnings paid out incorrectly due to a technical error.

12 Changes to Terms and Contact

9 baje reserves the right to partially or fully amend these terms and conditions at any time. For significant changes, a notice will be published on the platform and registered email addresses may be informed.

Continued use of the platform after any changes will be taken to mean that the user has accepted the new terms. It is therefore recommended to visit this page regularly.

12.1 Contact and Support

If you have any questions or complaints regarding these terms, please contact us:

• 24/7 Live Chat — from any page on the site.
• Email: [email protected]

For more general questions, visit our Frequently Asked Questions page. For general information about 9 baje, you can read our About Us page.

12.2 Applicable Law

The applicable law will be followed in the interpretation and enforcement of these terms. Any disputes will be addressed through negotiation.